Communication is absolutely key to conducting business in the twenty-first century and a local businessman who recently relocated his business from Nassau has found reliable communication a hard thing to come by in Abaco.
Because of the location of his business he had only one choice for a traditional phone.
After opening his business he waited two months for a phone connection at a location where a phone had been set up before. He also noted he was not a new customer either, already having an account with them for a business and residential.
Since the connection was setup he said his service has been intermittent. “To get a technician to check it took weeks,” he said.
His prior experience with one company’s internet service made him turn to his current choice again for DSL Service. He found the service to be lacking as he could not use VOIP (Voice Over Internet Protocol) and browse on the internet at the same time despite paying for the fastest service they offered.
In the course of his work he sometimes needs to do video conference calls with international clients and it just doesn’t work.
He said he spoke with the head of an off-shore bank presently located in Nassau; “off-shore banks love to put their people in a pleasant surrounding”. He was told that when Abaco gets reliable communication that they would love to move their operation here.
The businessman said that the off-shore bank would bring 42 wealthy employees (and their families); it would mean 42 houses rented; a large amount of office space, and they would benefit the community. But before they can move they must have reliable communications.
There are numerous complaints from businesses and residences across Abaco of intermittent communication problems, including from Hope Town, one of Abaco’s busiest tourist spots, where there are more frequent issues.
Without reliable communications in today’s world it is very difficult to conduct business and growth will be slower. He said “Abaco could be thriving.”